Frequently Asked Questions

What should everyone know about buying new HVAC?

Installing new heating and air equipment is a ‘service’ not a ‘product’. Essentially you are buying an ‘end result’ which is ideal comfort. We take steps to make sure the equipment is put in an environment where it can perform to its full capability.

How does that affect installation?

In real estate the three most important things are location, location, location. In HVAC, it's airflow, airflow, airflow. Most houses have undersized ducts and air boxes (plenums) to support proper air movement, which kills efficiency. We upgrade these areas that choke air. However most other companies take time to do this.

How important is S.E.E.R. ?

S.E.E.R. is a measurement of how efficient the unit tests in a laboratory under perfect conditions. In reality most houses have subpar infrastructure to allow them to work well. The Full SEER rating (and energy savings) is only achieved with correct airflow.

What are the three most important things I should look for in a new unit ?

Variable speed furnace, large media air filter, and duct / plenum upgrades. These are all related to improved air flow. In many cases this will make a 14 seer unit work better than an improperly installed 16 or 18 seer unit!

Can you replace only the outside part of the A/C unit?

No, modern day systems used matched pieces inside and out that must work together.

What is the average lifespan of an HVAC system?

12 to 17 years as an average.

Should I replace my furnace when I replace my A/C unit?

It’s usually a good idea. The furnace plays an integral role as part of the A/C system by using the fan and controls. It can make a big difference in the quality of how the A/C works, and also lower noise levels in the home.

What if it my furnace still works well?

Furnaces often continue to ‘work’ at an advanced age but become increasingly dangerous with wear and tear and loose efficiency. It’s wise not to try to stretch their usable life as the metal chambers inside (called heat exchangers) deteriorate substantially.

I have a carbon monoxide (CO) detector, doesn’t that keep me safe?

Although it’s a good idea to own them, CO detectors are not as safe and reliable as a new furnace in good working order. Some furnaces have Carbon Monoxide leaks and CO detectors do not activate, putting the homeowners in danger.

How often should I change my filter?

It depends on many factors but at least 4 times per year unless you have special high capacity media filters – they can go 6 to even 12 months.